Terms Of Service
Last Updated: June 30, 2026
Welcome to Nova Gardens. These Terms of Service govern your use of novagardens.shop and your purchase of products from Nova Gardens.
By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.
1. General Conditions
By using this website, you confirm that you are legally permitted to enter into agreements in your place of residence.
You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose.
You may not use our website to violate any applicable federal, state, or local law or regulation.
We reserve the right to restrict or refuse access to our website or services when reasonably necessary to prevent fraud, unauthorized activity, abuse, or violations of these Terms or applicable law.
2. Website Information
We make reasonable efforts to provide accurate, current, and complete information on our website.
Product descriptions, images, specifications, availability, pricing, and other information may occasionally contain errors or require updates. We may correct errors, update information, or make changes when necessary.
We do not guarantee that every piece of website information will always be complete, current, or error-free.
If we discover a material error affecting an order, we may contact you to provide corrected information or, where appropriate, cancel the affected order and issue a refund.
3. Products and Availability
We make reasonable efforts to display product images, descriptions, specifications, and other product information as accurately as possible.
Actual product appearance may vary slightly depending on factors such as screen settings, lighting, manufacturing variations, or product revisions.
Product availability is subject to change without notice.
We reserve the right to limit quantities purchased or restrict sales when reasonably necessary, including where required by law, to prevent fraud or abuse, or when inventory is unavailable.
4. Prices and Changes to Products
Product prices displayed on our website are subject to change.
We may update, modify, discontinue, or change products, product information, or website services at any time.
Price changes will not affect orders that have already been accepted and processed, except where an order contains an obvious pricing or listing error.
5. Orders and Order Acceptance
Submitting an order through our website constitutes a request to purchase the selected products.
An order is not necessarily accepted solely because you receive an order confirmation email. We reserve the right to review and, when necessary, cancel an order before fulfillment for legitimate reasons, including product unavailability, pricing or listing errors, suspected fraudulent activity, or other circumstances that prevent us from properly fulfilling the order.
If we cancel an order after payment has been collected, we will issue an applicable refund to the original payment method.
6. Billing and Payment Information
When placing an order, you agree to provide accurate and complete billing, shipping, email, and other information necessary to process your purchase.
You are responsible for ensuring that the information provided at checkout is correct.
Payment information is processed through the applicable payment provider. We do not require customers to provide sensitive payment information to Nova Gardens by email or other unsecured communication methods.
If your billing or contact information changes, please update it as necessary so that we can process your order and contact you regarding your purchase.
7. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy.
Our standard processing time is typically 1–3 business days, followed by an estimated 3–7 business day carrier transit period.
Standard shipping is currently free for orders shipped within the United States.
Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, holidays, service interruptions, or other unforeseen events.
For complete information, please review our Shipping Policy.
8. Returns and Refunds
Returns, refunds, defective products, damaged products, incorrect items, and eligible cancellations are handled according to our Return & Refund Policy.
Our standard return window is 30 calendar days from the date of delivery for eligible returns.
Please review the Return & Refund Policy before initiating a return.
9. Cancellations
Customers may request cancellation of an order by contacting Nova Gardens as soon as possible.
We will make reasonable efforts to accommodate cancellation requests received before an order has been shipped.
Once an order has been shipped or handed over to the shipping carrier, cancellation may no longer be possible. In such cases, the order may be eligible for return under our Return & Refund Policy.
10. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, logos, images, product information, page designs, and other materials, is owned by or licensed to Nova Gardens and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without prior written permission, except as permitted by applicable law.
11. Prohibited Uses
You may not use our website or its content to:
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Violate any applicable law or regulation.
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Engage in fraudulent or deceptive activity.
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Attempt to gain unauthorized access to our website, systems, or accounts.
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Interfere with the security or operation of the website.
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Collect or misuse personal information belonging to other users.
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Introduce malicious software, code, or other harmful material.
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Use the website for any unauthorized commercial purpose.
We reserve the right to restrict or terminate access when we reasonably believe these Terms have been violated.
12. Third-Party Services and Links
Our website may use third-party services or contain links to third-party websites.
Third-party services may have their own terms, conditions, and privacy policies. Nova Gardens is not responsible for the content, availability, policies, or practices of third-party websites or services that we do not control.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Nova Gardens and its officers, employees, agents, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of products.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law, including rights and protections that consumers may have under applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, or reasonable expenses arising from your violation of these Terms, misuse of the website, or violation of applicable law.
15. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict-of-law principles, together with applicable federal laws of the United States.
Any rights or protections that cannot legally be waived or limited under applicable law remain unaffected.
16. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our website, services, business practices, or applicable legal requirements.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
17. Contact Information
If you have questions regarding these Terms of Service, please contact us:
Nova Gardens
22659 Beech Rd
Granby, MO 64844
United States
Email: support@novagardens.shop
Phone: +1 (813) 702-5594